Refund Policy

This policy outlines the terms and conditions regarding refunds for purchases made on Digital Benchers. By making a purchase, you acknowledge and agree to the following terms.

No Refund Policy

All payments made for courses, study materials, study plans, test series, recorded/live classes, or any other services offered by Digital Benchers are final and non-refundable. Once a payment is successfully processed, no refunds, cancellations, or transfers will be permitted under any circumstances.

Non-Refundable Digital Products & Services

Due to the nature of digital products and educational services, refunds will not be provided for:

⚠️

Incorrect Selection

Incorrect selection of a course or service by the user

😕

User Dissatisfaction

User dissatisfaction with content, teaching style, or performance

🚫

Personal Reasons

Inability to use the purchased service due to personal reasons

🔄

Accidental Purchases

Accidental or duplicate purchases (users are responsible for verifying details before making a payment)

💰

Price Changes

Price changes or discounts introduced after the purchase

Exceptions for Technical Errors

Refunds will only be considered in the following exceptional cases:

Eligible Refund Scenarios

  • A duplicate charge has been processed due to a technical error
  • Payment was successful, but access to the purchased service was not provided due to a system failure (subject to verification by our support team)

How to Request a Refund

1

Submit a written request within 72 hours of the transaction

3

Include transaction details and proof of payment

4

Wait for verification and processing

Processing Time: If verified, eligible refunds will be processed within 10-15 business days via the original payment method.

Pricing Policy

Digital Benchers offers different pricing for various courses and services. Prices are subject to change at the company's discretion.

No Refunds for Price Differences

No refunds, partial refunds, or price adjustments will be provided due to:

  • Price reductions or promotional discounts introduced after your purchase
  • Differences in pricing for similar courses or materials

Policy Amendments

Digital Benchers reserves the right to modify, update, or discontinue this Refund Policy at any time without prior notice. Users are encouraged to review the policy periodically.

For further inquiries, please contact our support team at digitalbenchers@gmail.com.

By purchasing any service or product from Digital Benchers, you acknowledge that you have read, understood, and agreed to this Refund Policy.